Frequently Asked Questions (FAQ)

1. What types of roller skates do you offer?
We offer a variety of roller skates including classic quad skates and modern inline skates suitable for beginners, recreational skaters, and advanced users.

2. How do I choose the right size?
Please refer to our size chart on each product page. If you are between sizes or need help, contact our customer service team for personalized advice.

3. Do you ship internationally?
Currently, we ship within the United States only. Stay tuned for updates about international shipping.

4. How long does shipping take?
Orders typically ship within 1-3 business days. Delivery time depends on your location but generally takes 3-7 business days.

5. Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email to monitor your package status.

6. What is your return policy?
We accept returns within 30 days of delivery for unused and undamaged products. Please contact us at [email protected] to initiate a return.

7. How can I clean and maintain my skates?
We recommend wiping down boots with a damp cloth and keeping bearings clean and lubricated. Refer to our maintenance guide included with your order for detailed care instructions.

8. Do you offer warranty on your products?
Yes, we provide a limited warranty covering manufacturing defects. Please see our warranty policy or contact us for more details.

9. Can I get help with skate fitting or product recommendations?
Absolutely! Contact our support team anytime for expert advice tailored to your skating needs.